Shipping and Returns
Always Free Shipping with $45 Order
Always free ground shipping with $45 purchase. If you need an order faster, please contact us with an order number and we can expedite for an additional cost. Most orders ship directly from the manufacturer. Some items may ship immediately, while others, including made to order or custom products, may take more time. We communicate expected ship dates and lead times to give you the best possible customer experience. If you have questions about shipping on a specific item, please Contact Us and we will respond promptly.
While we do not offer international shipping as a standard service, we are able to accommodate most requests. Send us a note to email@example.com with your location and a general sense of what items you want so we can figure out the shipping and get you a solid quote.
Except for Indoor Trainers, unused items may be returned within the first 14 days for a full refund. Refunds, which exclude both the original and return shipping charges, are processed at the time the returned products are received.
Unused and unopened indoor trainers may be returned; however, buyer to pay return freight plus a 15% restocking fee.
To process a return, please click to submit a Returns Authorization Form.
Note that we do not offer free returns on international shipping. We will accept the return but the return postage must be prepaid and any import duties will be deducted from the final refund.
Above all, we want you to have an AMAZING experience at our store. If for any reason you are not satisfied, please contact us at firstname.lastname@example.org and we will do our absolute best to make it right.